Got Questions? We’ve Got Snacks (and Answers)
Pretty long. Like, really long. When kept sealed and stored right, our freeze-dried snacks last up to 2 years. Once opened? Just keep them in an airtight container and enjoy within 6-12 months. No fridge needed, no stress involved.
We ship across the U.S. only, for now!
Oh, absolutely! Just reach out to us directly for custom orders or wholesale info.
We focus on fun, tropical freeze-dried flavors that you won’t find anywhere else.
Yes! A lot of our snacks are naturally vegan and gluten-free. Check the product details or use our filters to find your perfect snack.
Keep them in a cool, dry spot—no fridge required. Reseal the pouch after opening to keep them fresh!
Yep! All our ALOR snacks are Halal certified. So you can snack confidently, knowing everything meets strict quality and ingredient standards.
Bummer! Snap a pic and email us at [admin@chillbites.shop]. We’ll fix it up with a replacement or refund.
Yes, we do! Whether it’s for an event, a retail store, or gifts, just get in touch for pricing and customization.
Heck yes! We love getting creative with new flavors. Keep an eye on our website and Instagram for the latest surprises.
If it hasn’t shipped yet, we can help! Just shoot us an email. Once it’s on the way, we can’t change it, but we’ll work with you if there’s an issue.
Need help or just feeling snack-curious?
Shoot us a message — we’re speedy, friendly, and always up for a snack chat.Our customer service team is available to answer your e-mail from Monday to Friday, 10 AM to 6 PM (PST). We’ll respond within 2 business days.
